Is this Aurora Oriental Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aurora Oriental Hotel have a swimming pool?

Yes, this Aurora Oriental Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aurora Oriental Hotel?

Best-rates for the Aurora Oriental Hotel starts from $135 per night with includes Accessibility, Spa, Toiletries, Internet, Wheelchair Accessible, Bedding/Linens, Fireplace/Heating, Restaurant, Breakfast, Kitchen, Designated Smoking Area, Wellness Facilities, Pool, Bar, Guest Services, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aurora Oriental Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aurora Oriental Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aurora Oriental Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aurora Oriental Hotel?

Based on the information reported by the owner or manager, the Aurora Oriental Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aurora Oriental Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aurora Oriental Hotel | Hotel in Hanoi

| 9.2 (51 Reviews) | 1 Bathroom

French Quarter Hotel | Aurora Oriental Hotel

Hotel in French Quarter, Hanoi

Luxury hotel with a full-service spa, 5-minute walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Housekeeping is available on request.
Aurora Oriental Hotel offers 52 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Hair dryer

Free toiletries

Bidet

Bathrobes

Rainfall showerhead

Toilet paper

Soap

Towels

Shampoo

Bedroom

Pillow menu

Heating

Bed sheets

Air conditioning

Safe

Fireplace

Phone

Local maps

Slippers

Turndown service

Individually decorated

Iron/ironing board (on request)

Electrical adapters/chargers

Desk

Breakfast

Free daily reception

Free buffet breakfast available daily 6:30 AM–10:30 AM

1 restaurant

1 bar

Electric kettle

Minibar

Local meal delivery service

Coffee/tea maker

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

No onsite parking available

Airport shuttle on request

Accessibility

Elevator door width (inches): 59

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path to elevator

Accessible airport shuttle

Activities

Indoor pool

Full-service spa

Entertainment

Smart TV

Digital channels

General

Front-desk safe

Elevator

English

Vietnamese

Fireplace in lobby

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Indoor pool

Tour/ticket assistance

Concierge services

Luggage storage

Housekeeping (on request)

Change of towels (on request)

Turndown service

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Laundry facilities

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Spa

Sauna

Spa open daily

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 11:30 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 500000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 500000 (one-way), (from 15 to 16 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jennifer

Nov 11, 2025 11:38:16 AM

Review Score: 10

Summary: Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .

See All Reviews

Room Arrangement

Room Info	Facilities
Family Double Room, 2 Bedrooms, City View Room Size: 538 square feet m² 2 King Beds	General Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Junior Double Room, City View Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Signature Double Room, Lake View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, No cribs (infant beds), Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Double or Twin Room, City View Room Size: 237 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 237, Square meters - 22.0, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, City view, Bed count maximum 2
Family Double Room, 2 Bedrooms, Lake View Room Size: 538 square feet m² 2 King Beds	General Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Lake view, Bed count minimum 2, Bed count maximum 2
Luxury Double Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view
Junior Double Room, Lake View Room Size: 377 square feet m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Lake view, Square meters - 35, Bed count minimum 1, Bed count maximum 1