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Hotel Balcón del Parque | Hotel in Xalapa

| 9.6 (280 Reviews) |  1 Bathroom
Xalapa Hotel | Hotel Balcón del Parque

Hotel in Xalapa

A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Free toiletries
  • Soap
  • Shampoo
  • Hair dryer
  • Towels
  • Private bathroom
Bedroom
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Air conditioning
  • Desk
  • Iron/ironing board (on request)
Breakfast
  • 1 restaurant
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free covered self parking on site
Accessibility
  • Tile flooring in room
  • In-room accessibility
  • Well-lit path to entrance
  • Front entrance ramp
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 78
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
Entertainment
  • Smart TV
  • Cable channels
General
  • Elevator
  • English
  • Spanish
  • Mosquito nets
  • Smoke-free property
Guest Services
  • Daily housekeeping
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Megan
Jul 28, 2026 06:43:43 PM
Review Score:   8
Summary: Room was gorgeous and large. Everything was great. The only challenge was that the restaurant staff were a bit scattered and not proactive. Things took a long time because you had to ask for each specific thing, for example: if you wanted to eat the cereal at the buffet you’d have to ask for a spoon, bowl, and milk. If you order a pancake you’d need to ask for syrup or jam separately. But aside from that minor thing, the staff were all very nice and the property was beautiful with amazing views of the trees and mountains.
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Room Arrangement

Room Info Facilities
Superior Room
Room Size: m2
1 King Bed
Superior Room

General

Jetted bathtub, Rainfall showerhead, Separate bathtub and shower, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1
Presidential Room
Room Size: m2
2 Queen Beds
Presidential Room

General

Kitchenette, Jetted bathtub, Microwave, Separate bathtub and shower, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Standard Room
Room Size: m2
1 King Bed
Standard Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1
Junior Room
Room Size: m2
2 Queen Beds
Junior Room

General

Kitchenette, Microwave, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Senior Room
Room Size: m2
2 Queen Beds
Senior Room

General

Kitchenette, Furnished balcony, Microwave, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Presidential Cabin
Room Size: m2
1 King Bed
Presidential Cabin

General

Kitchenette, Furnished balcony, Microwave, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Mini-fridge, Location - top floor, Bed count minimum 1, Bed count maximum 1
Standard Double Room
Room Size: m2
2 Queen Beds
Standard Double Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Bed count minimum 2, Bed count maximum 2
Family Cabin
Room Size: m2
2 Queen Beds
Family Cabin

General

Balcony, Kitchenette, Microwave, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Park view, Mini-fridge, Location - top floor, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Balcón del Parque does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Balcón del Parque starts from $69 per night with includes Air Conditioner, TV, Wellness Facilities, Toiletries, Kitchen, Wheelchair Accessible, Security/Safety, Restaurant, Child Friendly, Internet, Parking, Accessibility, Bedding/Linens, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Balcón del Parque is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Balcón del Parque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.