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Hotel Hacienda Real | Hotel in Ciudad del Carmen

| 8.5 (163 Reviews) |   Pet Friendly  6 Bathrooms  16 Guests
Ciudad del Carmen Hotel | Hotel Hacienda Real

Hotel in Ciudad del Carmen

Elegant Accommodations

Hotel Hacienda Real in Ciudad del Carmen offers a 5-star experience with family rooms, balconies, and garden or pool views. Each room features air-conditioning, a private bathroom, and modern amenities.

Exceptional Facilities

Guests enjoy a fitness center, year-round outdoor swimming pool, and free WiFi. Additional facilities include a restaurant, bar, and free airport shuttle service.

Dining Experience

The family-friendly restaurant serves American, Italian, Mexican, and local cuisines. Breakfast options include American and à la carte with juice and pancakes.

Convenient Location

Located 0.6 mi from Ciudad del Carmen International Airport, the hotel provides free on-site private parking and easy access to local attractions.

Hotel Hacienda Real is located in Ciudad del Carmen.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Laundry, Parking, and several others. This is a 5 star rated property and has over 163 reviews with the average score of 8.5 . Coming to Ciudad del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Ciudad del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Hacienda Real in Ciudad del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Hacienda Real”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Fruit
  • Snack bar
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Public Bath
  • Fitness center
  • Fitness
General
  • Family rooms
  • Non-smoking rooms
  • Pet friendly
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Elevator
  • Facilities for disabled guests
  • Air conditioning
Guest Services
  • Ironing service
  • 24-hour front desk
  • Baggage storage
  • Grocery deliveries
  • Meeting/Banquet facilities
  • Dry cleaning
  • Airport shuttle (free)
  • Shuttle service
  • Daily housekeeping
  • Room service
  • Valet parking
  • Airport shuttle
  • Fax/Photocopying
  • Business center
  • Suit press
  • Laundry
  • Express check-in/out
  • Shuttle service (free)
  • Currency exchange
  • Packed lunches
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
Security/Safety
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Managed by a private host

Reviews

Value for money:
7.65
Location:
8.67
Staff:
7.81
Facilities:
8.01
Comfort:
8.55
Cleanliness:
8.31
Kristel
Sep 26, 2026 07:00:00 AM
Review Score:   8
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Queen Room
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
Standard Queen Room

Bathroom

Toilet, Shampoo, Conditioner, Towels, Bath, Private bathroom, Bath or shower, Toilet paper, Hairdryer

General

Ironing facilities, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key card access, Iron, Pants press, Air conditioning

Media & Technology

Radio, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Adapter, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Presidential Suite
Room Type: Suite
Room Size: 80 m2
2 King bed(s) Bed
3 Sofa bed Bed
2 Queen bed(s) Bed
Presidential Suite

Food & Drink

Minibar, Fruits, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Bidet, Toilet paper, Shower, Towels, Shampoo, Bath, Private bathroom, Conditioner, Spa tub, Towels/sheets (extra fee), Hairdryer

General

Ironing facilities, Smoke alarm, Safety deposit box, Trash cans, Key card access, Iron, Pants press, Air conditioning

Media & Technology

Radio, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Microwave, Cleaning products, Dining table, Refrigerator

Living Area

Desk, Sofa

View

Garden view, View, Pool view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
Double Room

Bathroom

Toilet, Shampoo, Conditioner, Towels, Bath, Private bathroom, Bath or shower, Toilet paper, Hairdryer

General

Ironing facilities, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Key card access, Iron, Pants press, Air conditioning

Media & Technology

Radio, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Adapter, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 33 m2
1 Queen bed(s) Bed
Junior Suite

Bathroom

Toilet, Shampoo, Shower, Towels, Conditioner, Bath, Private bathroom, Toilet paper, Hairdryer

General

Ironing facilities, Smoke alarm, Safety deposit box, Trash cans, Key card access, Iron, Pants press, Air conditioning

Media & Technology

Radio, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Outdoors

Balcony

Living Area

Desk, Sofa

View

View

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter, Sofa bed

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Twin
Room Size: 33 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Toilet, Bidet, Shampoo, Shower, Towels, Conditioner, Bath, Private bathroom, Bath or shower, Towels/sheets (extra fee), Hairdryer

General

Ironing facilities, Interconnected room(s) available, Smoke alarm, Safety deposit box, Trash cans, Iron, Pants press, Air conditioning

Media & Technology

Radio, Flat-screen TV, TV, Telephone, Cable channels

Outdoors

Balcony

Living Area

Desk, Sofa

View

Garden view, View, Pool view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Adapter, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Hacienda Real starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hotel Hacienda Real has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Hacienda Real starts from $71 per night with includes Accessibility, Business Services, Laundry, Parking, Pool, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Breakfast, Child Friendly, Designated Smoking Area, View, Restaurant, Guest Services, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety, Bar, Pet Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Real is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Hacienda Real indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.