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Iberostar Waves Tucan - All Inclusive | Resort in Playa del Carmen

| 8.6 (257 Reviews) |  20 Bathrooms  49 Guests
Playacar Zona Hotelera Resort | Iberostar Waves Tucan - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Elegant Accommodations

Rooms feature air-conditioning, balconies with sea or garden views, private bathrooms, and modern amenities including free WiFi, mini-bars, and flat-screen TVs. Family rooms and suites cater to all guests.

Exceptional Facilities

The resort offers spa facilities, a paid spa and wellness center, sauna, and wellness packages. Additional amenities include a fitness center, yoga classes, and a paid massage service.

Dining Experience

A family-friendly restaurant serves Japanese, Mediterranean, and Steakhouse cuisines for lunch and dinner. Breakfast options include continental, American, and buffet with vegetarian choices.

Prime Location

Located in Playa del Carmen, the resort is a 12-minute walk from Playacar Beach and 21 mi from Cozumel International Airport. Nearby attractions include Xcaret and Xel-Ha.

Iberostar Waves Tucan - All Inclusive is located in Playa del Carmen.

This 20 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Parking, Accessibility, and several others. This is a 5 star rated property and has over 257 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Waves Tucan - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Waves Tucan - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Snack bar
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Free parking
  • Electric vehicle charging station
Activities
  • Waxing services
  • Light therapy
  • Locker rooms
  • Yoga classes
  • Sauna
  • Facial treatments
  • Hair treatments
  • Playground
  • Fitness center
  • Beachfront
  • Massage
  • Entertainment staff
  • Tennis equipment
  • Live music/Performance
  • Steam room
  • Fitness
  • Manicure
  • Live sports events (broadcast)
  • Makeup services
  • Archery
  • Body treatments
  • Water sports facilities on site
  • Spa and wellness center
  • Kids' club
  • Haircut
  • Spa facilities
  • Spa lounge/Relaxation area
  • Tennis court
  • Beach
  • Diving
  • Body scrub
  • Hairstyling
  • Fitness classes
  • Beauty services
  • Pedicure
  • Body wrap
  • Evening entertainment
  • Snorkeling
  • Pool table
  • Spa/Wellness packages
  • Turkish/Steam Bath
Entertainment
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Family rooms
  • Air conditioning
  • Wifi in all areas
Guest Services
  • Shuttle service (additional charge)
  • Babysitting/Child services
  • Currency exchange
  • Airport shuttle
  • Tour desk
  • Shuttle service
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Hair/Beauty salon
  • ATM on site
  • Concierge
  • Airport shuttle (additional charge)
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Outdoor pool
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Kids' pool
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Credit card charge info:, the reservation charge will appear on the credit card statement in the name of: hotelera playamar, s.a. of c.v. for more information about the charge for this reservation, please contact the hotel. the name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. the same credit card and government-issued id must be presented upon check-in. payments are not accepted at the hotel. reservations that have not been paid for will be canceled before arrival. if an invoice is requested, it will be issued by hotelera playamar, s.a. de c.v, based in mexico, an environmental fee of 32.57 mxn per night per room must be paid upon check-in, the type of bed selected is subject to availability at the hotel. the property does not accept reservations of 10 rooms or more. all bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions, guests are required to show a valid id and credit card upon check-in at the hotel. all special requests are subject to availability and may incur additional costs. it is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel, please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. contact details appear on the booking confirmation, children policy:, from 0 - 2.99 years: baby, from 3 - 12.99 years: child paying child rate, from 13 years old: adult rate, child rates are available in the hotel reservations department.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 008-007-000585/2025

Reviews

Value for money:
7.86
Location:
9.08
Staff:
8.94
Facilities:
8.56
Comfort:
8.62
Cleanliness:
8.65
Jasproduction18
May 4, 2026 07:00:00 AM
Review Score:   7
Panama
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The food was very good, restaurants
Negative: The state rooms wasn't as expected, A/C low performance, beds were too small, buildings without elevator
Summary: Improve the condition of the state room, rest of the resort very good
See All Reviews

Room Arrangement

Room Info Facilities
Last Room Available
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Last Room Available

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Last Room Available Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Last Room Available Single Use

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Premium Promo Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Promo Room

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Premium Promo Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Promo Room Single Use

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Premium Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Room

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Accessibility

Entire unit wheelchair accessible

Room amenities

Clothes rack
Premium Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Room Single Use

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Accessibility

Entire unit wheelchair accessible

Room amenities

Clothes rack
Premium Accessible Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Accessible Room

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Premium Accessible Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Accessible Room Single Use

Food & Drink

Minibar

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Room amenities

Clothes rack
Premium Tropical View
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Tropical View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Premium Tropical View Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Tropical View Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Premium Near Pool
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Near Pool

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view, Pool view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack
Premium Near Pool Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Near Pool Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view, Pool view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack
Junior Suite
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Junior Suite Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed
Junior Suite Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Premium Near Beach
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed
Premium Near Beach

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Premium Near Beach Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed
Premium Near Beach Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Clothes rack
Junior Suite Ocean Front
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed
Junior Suite Ocean Front

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Sea view

Kitchen

Coffee machine

Room amenities

Clothes rack
Junior Suite Ocean Front Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed
Junior Suite Ocean Front Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Sea view

Kitchen

Coffee machine

Room amenities

Clothes rack
Junior Suite Ocean Front Beach Access
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed
Junior Suite Ocean Front Beach Access

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Sea view

Kitchen

Coffee machine

Room amenities

Clothes rack
Junior Suite Ocean Front Beach Access Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed
Junior Suite Ocean Front Beach Access Single Use

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Shower, Shampoo

General

Key card access, Trash cans, Iron, Safety deposit box, Fan, Air conditioning, Smoke alarm

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Seating area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Sea view

Kitchen

Coffee machine

Room amenities

Clothes rack

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Playacar Zona Hotelera resort starts from $386 per night with includes Accessibility, Restaurant, Guest Services, TV, View, Ocean View, Transportation/Shuttle, Sports/Activities, Entertainment, Child Friendly, Balcony/Terrace, Oceanfront, Security/Safety, Wellness Facilities, Air Conditioner, Pool, EV Charge Station, Business Services, Spa, Bar, Breakfast, Internet, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.