Is this Meritel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Meritel Hanoi have a swimming pool?

Yes, this Meritel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Meritel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Meritel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Meritel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Meritel Hanoi?

Based on the information reported by the owner or manager, the Meritel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Meritel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Meritel Hanoi | Hotel in Hanoi

| 9.8 (513 Reviews) | 1 Bathroom

Hotel in Old Quarter, Hanoi

Luxury hotel with a full-service spa, 10-minute walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Toothbrush and toothpaste

Hair dryer

Bidet

Bathrobes

Toilet paper

Soap

Designer toiletries

Towels

Shampoo

Hydromassage showerhead

Shower

Bedroom

Air conditioning

Heating (climate-controlled)

Frette Italian sheets

Bed sheets

Pillow menu

Premium bedding

Blackout drapes/curtains

Memory foam mattress

Safe

Access via exterior corridors

Phone

Soundproofing

Laptop-friendly workspace

Local maps

Slippers

Individually furnished

Iron/ironing board

Water-efficient toilets only

Individually decorated

Desk chair

LED light bulbs

Desk

Guidebooks/recommendations

Breakfast

24-hour room service

1 restaurant

Coffee/tea in common area(s)

1 swim-up bar, 1 poolside bar and 1 bar

Free daily reception

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 for adults and VND 150000 for children

Electric kettle

Minibar

Free bottled water

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Offsite parking within 164 ft (VND 250000 per day); discounts available

24-hour roundtrip airport shuttle (surcharge)

Onsite parking includes off-street options

Airport shuttle at scheduled times, on request

Accessibility

Wheelchair-accessible parking

Elevator

Handrails in stairways

Low-height electrical outlets in bathroom

Hardwood flooring in room

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Doorbell and phone notification

Accessible airport shuttle

Wheelchair-accessible lounge

Visual fire alarm

Wheelchair-accessible public washroom

Lever door handles

Wheelchair-accessible van parking

Well-lit path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible vanity height (inches): 55

Wheelchair-accessible bathroom vanity

Activities

Steam room

Outdoor pool

Sauna

Hot tub

Art gallery

Fitness center

Full-service spa

Shopping

Lifeguards on site

Entertainment

40-inch flat-screen TV

Digital channels

Premium channels

General

Coworking space

Computer station

Front-desk safe

Banquet hall

Lockers available

Grocery/convenience store

ATM/banking services

Elevator

Reception hall

Gift shop/newsstand

Water dispenser

Vending machine

Library

English

Vietnamese

At least 80% of food locally-sourced

Vegan dining options

Rooftop garden

Vegetarian dining options

Communal living room

Fireplace in lobby

Shared microwave

Designated smoking areas (fines apply)

At least 80% lighting from LEDs

Shared refrigerator

TV in lobby

Locally-owned & organized tours & activities

Guest Services

Outdoor pool

Grocery/convenience store

Soundproofed rooms

Snack bar/deli

Fence around the pool

Pool gate

Laundry facilities

Tour/ticket assistance

Porter/bellhop

Wedding services

Concierge services

Hair salon

Free grocery shopping service

Luggage storage

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Outdoor entertainment area

Terrace

Outdoor furniture

Garden

Pool sun loungers

Lifeguards on site

Spa

Facials

Massage - Swedish

Aromatherapy

Hot tub

Body wraps

Couples treatment room(s)

Massage - deep-tissue

Reflexology

Massage - hot stone

Massage - Thai

Hydrotherapy

Massage - prenatal

Body treatments

Sauna

4 treatment rooms

Manicures and pedicures

Massage/treatment rooms

Steam room

Body scrubs

Ayurvedic treatments

Massage - sports

Spa open daily

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before 11:30 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1000000.0 per day.

Payment Policy

Fee for buffet breakfast: approximately vnd 300000 for adults and vnd 150000 for children airport shuttle fee: vnd 550000 per vehicle (one-way, maximum occupancy 2) nearby parking fee: vnd 250000 per day (164 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 1000000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Adrian

Jan 30, 2026 02:13:31 PM

Review Score: 8

Summary: Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Connecting Suite Room Size: 592 square feet m² 3 King Bed and Twin Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 17, Balcony, Square feet - 592, Bed count maximum 3, Extra bed count 1, Square meters - 55, City view, Free cribs/infant beds, Bed count minimum 3
Old Quarter Suite Room Size: 355 square feet m² 1 King Bed	General Doorway wheelchair width (centimeters) - 150, Wheelchair-width doorways, Number of bedrooms - 1, Location - top floor, Square feet - 355, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Ping - 10, Lowered peephole/view port in door, No rollaway/extra beds, No cribs (infant beds), Doorway wheelchair width (inches) - 80, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room With Internal Window Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 26, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 280, Bed count minimum 1, Bed count maximum 1
Junior Double Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Executive Double Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Rollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Meritel Suite Room Size: 323 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Balcony, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Superior Double or Twin Room With Internal Window Room Size: 258 square feet m² 1 Queen Bed 2 Large Twin Beds	General Rollaway/extra beds (surcharge), Square feet - 258, Wheelchair-width doorways, Number of bedrooms - 1, Ping - 7, Square meters - 24, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 2
Grand Terrace Room Size: 538 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 538, Number of bedrooms - 1, Yard, Outdoor play area, Location - top floor, Extra bed count 1, Free cribs/infant beds, Deck or patio, Square meters - 50, Ping - 15, Fence around yard, Bed count minimum 1, Bed count maximum 1, City view