Is this Willow Residence Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Willow Residence Hanoi?

Check-in time for Willow Residence Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Willow Residence Hanoi have a swimming pool?

No, this Willow Residence Hanoi does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Willow Residence Hanoi?

Best-rates for the Willow Residence Hanoi starts from $125 per night with includes Air Conditioner, View, Balcony/Terrace, Accessibility, EV Charge Station, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Child Friendly, Internet, Laundry, Guest Services, Kitchen, Parking, Designated Smoking Area, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Willow Residence Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment Good or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Willow Residence Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Willow Residence Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Willow Residence Hanoi?

Based on the information reported by the owner or manager, the Willow Residence Hanoi indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Willow Residence Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Willow Residence Hanoi | Apartment in Hanoi

8.9 (21 Reviews) | 6 Bedrooms 6 Bathrooms 17 Guests

Hang Dao Apartment | Willow Residence Hanoi

6 Bedroom Apartment in Hang Dao, Hanoi

A 6-minute walk from Thang Long Water Puppet Theater in the center of Hanoi, Willow Residence Hanoi features accommodations with access to a garden. The property is around a 13-minute walk from Trang Tien Plaza, 1.1 miles from Ha Noi Railway station, and 1.1 miles from Hanoi Opera House. There's a terrace and guests can make use of free Wifi, free private parking, and an electric vehicle charging station. Some accommodations include a balcony and a seating area with flat-screen TV, as well as air conditioning. At the apartment complex, each unit is fitted with a private bathroom. Sightseeing tours are available in the neighborhood. A bicycle rental service is available at the apartment. Popular points of interest near Willow Residence Hanoi include Hoan Kiem Lake, Hanoi Old City Gate, and St. Joseph Cathedral. Noi Bai International Airport is 15 miles from the property, and the property offers a paid airport shuttle service.

Willow Residence Hanoi is located in Hanoi.

This 6 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Kitchen, Parking, and several others. This is a good star rated property and has over 21 reviews with the average score of 8.9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Apartment if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Willow Residence Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Willow Residence Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Sports/Activities

Fireplace/Heating

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Parking

Parking on site

Electric vehicle charging station

Free parking

Parking

Private Parking

Parking garage

Accessibility

Wheelchair accessible

Lowered sink

Activities

Walking tours

Bike tours

Tour or class about local culture

Cooking class

General

Facilities for disabled guests

Heating

Family rooms

Wifi in all areas

Elevator

Smoke-free property

Soundproof rooms

Non-smoking rooms

Designated smoking area

Air conditioning

Guest Services

Shuttle service (additional charge)

Currency exchange

Laundry

Airport shuttle

Baggage storage

Tour desk

Airport shuttle (additional charge)

Daily housekeeping

Shuttle service

Room service

Private check-in/out

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Garden

Security/Safety

Smoke alarms

CCTV in common areas

Key access

CCTV outside property

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

Mobile app for room service

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, managed by a private host

Reviews

Izabela

Feb 4, 2026 08:00:00 AM

Review Score: 7

Spain

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The flat is spacious and really well located. The bedroom is really comfortable.

Negative: The management of the property is really disorganised, adding unnecessary stress to the trip. The address is incorrect (the number on the door is 43A, not 39). I was asked twice what time I arrive, but there was nobody there to receive me. As a result, I spent 30 minutes looking for the hotel and waiting for someone to let me in the room. We were asked to pay at 9pm. We waited until 9.40 for someone to show up! The next day, another staff member asked us to pay again. The cleaning of the room also happened not at the indicated time, so we were awkwardly in the room while it was being cleaned.

Summary: OK

See All Reviews

Room Arrangement

Room Info	Facilities
Apartment with City View Room Type: Apartment Room Size: 35 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Bathroom Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Walk-in shower, Toilet paper, Shower, Toothbrush, Shampoo, Private bathroom, Toilet Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Iron, Trash cans, Tile/Marble floor, Soundproof, Fan, Hardwood or parquet floors, Air conditioning Outdoors Patio, Terrace, Balcony Kitchen Stovetop, Washing machine, Electric kettle, Kitchenware, Dryer, Wine glasses, Dining table, Kitchen, Refrigerator Living Area Sitting area, Sofa, Fireplace View City view, Inner courtyard view, View Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Building Characteristics Private apartment in building Room Amenities Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
One-Bedroom Apartment Room Type: Apartment Room Size: 30 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Bathroom Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Walk-in shower, Toilet paper, Shower, Toothbrush, Shampoo, Private bathroom, Toilet Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Iron, Trash cans, Tile/Marble floor, Soundproof, Fan, Hardwood or parquet floors, Air conditioning Outdoors Patio, Terrace, Balcony Kitchen Stovetop, Washing machine, Electric kettle, Kitchenware, Dryer, Wine glasses, Dining table, Kitchen, Refrigerator Living Area Sitting area, Sofa, Fireplace View City view, Inner courtyard view, View Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Building Characteristics Private apartment in building Room Amenities Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Two-Bedroom Apartment with Balcony and Terrace Room Type: Apartment Room Size: 50 m² 1 Queen bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Walk-in shower, Toilet paper, Shower, Toothbrush, Shampoo, Private bathroom, Toilet Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Iron, Trash cans, Tile/Marble floor, Soundproof, Fan, Hardwood or parquet floors, Air conditioning Outdoors Patio, Terrace, Balcony Kitchen Stovetop, Washing machine, Electric kettle, Kitchenware, Dryer, Wine glasses, Dining table, Kitchen, Refrigerator Living Area Sitting area, Sofa, Fireplace View City view, Inner courtyard view, View Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Building Characteristics Private apartment in building Room Amenities Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Two-Bedroom Loft Apartment Room Type: Apartment 1 Queen bed(s) Bed 1 Queen bed(s) Bed 2 Sofa bed Bed	Bathroom Private bathroom